About Viviano Heating & Cooling, Inc.
OUR STORY
Family-owned and operated, Viviano Heating & Cooling, Inc. is a business built on core values with a focus on building outstanding customer experiences and long-term relationships. If you’re looking for more than just another heating and A/C company, you can rely on Viviano Heating & Air Conditioning for all of your HVAC needs. With an emphasis on continuous professional training to deliver up-to-the-minute expertise, we serve both residential and commercial air conditioning and heating systems and have been in business since 1989.
OUR MISSION
To be the most referred HVAC contractor in the Metro East delivering on all promises made to our customers and always exceeding their expectations. We know that this can be achieved by having the best personnel, using the best products and maintaining a high level of customer service.
Our Vision
To earn the trust of every homeowner in Madison, St. Clair, Monroe, and Clinton Counties by becoming the one company they call without hesitation and recommend without reservation.
OUR Values
Responsive, respectful treatment. On-target solutions and lasting results. To get the job done right and enjoy a pleasant experience in the process – make your next call to Viviano Heating & Air Conditioning!
Industrious and Strong Work Ethic. We truly love what we do and enjoy making the extra effort to achieve an outstanding result.
Industry Advocate and Supporter. We give back to the industry to foster professional growth and excellence in providing consistent customer service and value.
Using Technology to Improve Human Performance. We employ technology-driven tools and equipment to serve you more efficiently and effectively.
Exceed Expectations. We always look for opportunities to do better and more. Going above and beyond for our customers is a Viviano way of life.
Innovative Solutions to Improve Performance. We stay on top of the latest trends and technology to deliver solutions that increase comfort, convenience and reliability.
Honesty, Integrity and Accountability. We say what we’ll do and do what we say. Our work’s not done until you’re 100% satisfied.
Respect for Others. We listen with genuine interest and treat you the way we would like to be treated.
Open and Honest Communication. We offer our expertise gladly and are always available to answer your questions and help you make informed choices.
Serving Others First. When you have a problem we rush to your aid, getting you back on track without delay.
We Are Trane Comfort HVAC Specialists
Trane Comfort Specialist status is not automatic. It is earned by independent dealers who meet Trane’s standards in installation quality, customer satisfaction, and ongoing technician training. Viviano Heating & Cooling, Inc. has held this certification because we invest in keeping our team trained to Trane’s specifications year after year.
What this means for you: when we install a Trane system in your home, it is installed the way Trane designed it to be installed. Your warranty is protected. Your system runs at the efficiency rating it was built to hit.
What Our Customers Say
What We Do for Collinsville and Metro East Homeowners
HVAC Repair and Maintenance
We service all makes and models of heating and cooling systems. When your system fails, we diagnose it fast, explain the issue in plain language, and fix it right the first time. Our Home Comfort Care Club members get priority scheduling and annual tune-ups that keep systems running efficiently.
Heating System Installation and Replacement
As Trane Comfort Specialists, we size and install high-efficiency furnaces and heat pumps matched to your home’s layout and square footage. We offer 0% financing for 60 months on select Trane units, and we walk you through every option before a single part is ordered.
AC Installation and Repair
From emergency AC repair in the middle of a Metro East heat wave to full central air replacements, our team handles every residential cooling need in Collinsville and the surrounding four Illinois counties. We specialize in ductless mini-split systems for homes without existing ductwork.
Ready to Work with Viviano Heating & Cooling, Inc.?
Our team is available 24 hours a day through our answering service. Whether you need a repair, a maintenance tune-up, or a full system replacement in Madison County or anywhere in Metro East Illinois, we are one call away.
