I wanted to take the time to express my sincere appreciation for the level of service you have provided to my organization; both in the past, and especially yesterday. During the record setting heat wave, the air conditioning unit at the Field Maintenance Shop failed – late in the afternoon. While most businesses would simply schedule a repair in the next day or so, you recognized the Soldiers’ need and selflessly answered the call to accomplish the mission immediately. Your efforts resulted in providing comfort for dozens of Soldiers during their rest overnight, better preparing them for the next day’s mission in the brutal heat. Your support for the Troops is an example for all great Americans to emulate! Many have used the slogan: “Support Our Troops” but Viviano’s model adds teeth to it. Thank you for a job very well done!
Kenneth E. Barry, Senior Maintenance Officer