Last February our 23 year old furnace went OUT! Viviano's had a new one installed promptly and their whole team were great to work with. The office called me to let me know every step of the process and Clint was very informative and answered all my questions about the options he presented so buying was made very simple. We love the LARGE numbers on the digital thermostat too and the new furnace runs quietly. Recently as promised, they came out to start up the AC, at no charge as part of the sales agreement. I had to open the bedroom window just to make sure the outside unit was running. We were amazed that it is 2X the size of the older one but 3X quieter! I cannot say enough good things about your company so keep up the great work!